AGB

Effective Date: 01.01.2025.

Welcome to Triple Solution Skincare, brought to you by Triple Solution AG. We are committed to providing a seamless and safe shopping experience for you. Please review our Terms of Service carefully, as they outline the terms for shopping with us. If you have any questions or concerns, do not hesitate to reach out before placing orders or creating an account.

1. Business Information

  • Company Name: Triple Solution AG
  • Responsible Person: Trude Viole Stene
  • Business Address: Churerstrasse 20, 8808 Pfäffikon SZ, Switzerland
  • Business Identification Number: CHE-154.387.166
  • Contact Information: Requests@triplesolutionskincare.com | Phone: +41 78 204 3484

2. Acceptance of Terms

By using our website, you agree that you have read, understood, and accepted these Terms of Service. We may update these terms occasionally, with changes posted on this page. Continued use of our website indicates acceptance of any updates.

3. User Accounts

Creating an account helps you access order history, manage preferences, and streamline purchases. Please keep your information accurate and secure your login details. Notify us immediately of any unauthorized account access, as we are not responsible for losses resulting from failure to protect your information.

4. Product Information and Availability

We strive to provide accurate product details, including pricing and availability. However, if there is a pricing error or an item is out of stock, we may need to cancel your order and will notify you as soon as possible.

5. Orders and Payments

Placing an order represents an offer to purchase under these Terms of Service. Orders are subject to acceptance, and we reserve the right to decline for reasons such as product availability or payment issues. Prices are listed in Swiss Francs (CHF), inclusive of VAT. Any additional charges, such as customs duties, are the customer’s responsibility.

6. Shipping and Delivery

We aim to process orders quickly, with typical delivery times as follows:

  • Switzerland & EU (Standard): 2–5 business days
  • International: Delivery times vary by destination

Orders over 200 CHF qualify for free shipping within Switzerland and the EU. International customers are responsible for any customs duties or import taxes. Please note that we cannot be liable for delays outside of our control, such as customs processing or carrier issues.

7. Returns and Refunds

If you are not completely satisfied with your purchase, you may return it within 30 days of receipt. Refunds are issued to the original payment method within 7–10 business days upon receipt of the returned item.

8. Product Use and Safety

Our products undergo rigorous testing and certification to meet Swiss safety standards, including dermatological tests with 30 participants. Please follow product usage instructions. Products are for personal use only, and we are not liable for reactions due to improper use. For questions regarding suitability, contact us or consult a professional.

9. Privacy and Data Protection

We are committed to protecting your privacy and handling your data in line with our Privacy Policy, which details our practices. By using our services, you consent to our data practices.

10. Intellectual Property

All website content, including images, logos, and product descriptions, belongs to Triple Solution AG or its licensors. Unauthorized use of our content is strictly prohibited.

11. Limitation of Liability

Triple Solution AG is not liable for indirect or incidental damages from your use of our website or products. Our liability is limited to the purchase amount of the affected products.

12. Governing Law and Dispute Resolution

These terms are governed by Swiss law. Disputes arising from these terms fall under the exclusive jurisdiction of Swiss courts.

13. Termination

We may suspend or terminate your access to our website if these Terms of Service are violated or if your conduct harms our business.

Questions?
Contact us anytime at:

  • Email: Requests@triplesolutionskincare.com
  • Phone: +41 78 204 3484

Triple Solution AG
Churerstrasse 20, 8808 Pfäffikon SZ, Switzerland
Company Registration Number: CHE-154.387.166